In the state of New South Wales, it is mandated that all employers who employ people in the state have proper workplace violence training. The purpose of this training is to make companies aware of the nature of the type of interpersonal relationships they are forming with their employees. This also educates them on how to address the violence that they may be causing in the workplace. A number of people are killed every year in Australia because of interpersonal relationships at the workplace. Workplace violence can take many forms and is often based on cultural and social assumptions rather than physical violence. This means that a workplace violence training program can be extremely beneficial to anyone who works in a volatile environment and wants to know how to overcome such issues.
The goal of a workplace violence training program is not only to inform employees of the ways in which they can act when there is fear for their safety. It also teaches people how to interact with each other in a safe manner so that incidents of physical and verbal abuse do not occur. It will teach employees how to handle complaints from co-workers or clients and how to react when violence arises. The main point of workplace violence is to make people feel secure in their workplace so that violence does not happen.
A workplace violence training program can be a wonderful way for any employer to learn more about the value that he or she should place in their business. If employees feel safe and protected in their workplace, then they will be able to increase productivity and take better care of the customers or clients that they serve. If clients or customers feel safe in the workplace, then they will be more likely to give you referrals and increase your revenue. Any business owner who does not offer workplace violence training to their employees is failing to provide a valuable service to their clients.