The High EQ Leader Master Class II - Effective Stakeholder Engagement

Course Aim

Today, a major cause of project failure is the inability of managers to engage stakeholder effectively. In traditional, hierarchical, top-down structures, a key stakeholder can often wield influence through the use of 'positional authority'. To get things done today, managers and professionals are often required to engage and influence stakeholders who do not report into them, e.g. peers, customers, suppliers and end-users. In addition, your ability to align groups of people with different personalities and diverse expectations will make or break your project. 'The High EQ Leader - Effective Stakeholder Engagement' is a two-day workshop that focuses on empowering you with the tools, strategies and emotional competencies to engage stakeholders effectively, deliver great outcomes, bring a greater sense of fulfilment and even enjoy the process!

(Upon successful completion of this course, you will earn 16 PDUs that can be used to maintain your PMP® credential.)

Note: Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.Terms and Conditions apply.For more information, please check out IRAS website here.

Benefits of Attending

Participants in this workshop and their sponsoring organisations will see direct benefits including:

  • Greater confidence in engaging stakeholders effectively

  • Stakeholders who are more committed to working together to achieve common outcomes

  • Improved communications, teamwork and cohesion

  • Reduced incidences of unhealthy conflict that jeopardize the success of projects

  • Enhance probability of delivering the most important outcomes of your project and ensuring that it finishes on time, within budget and delivers to the expected level of scope and quality

  • Increased productivity through staff being able to direct their energies towards solutions, rather than fault-finding

  • Improved staff and stakeholder morale

  • Improve relationships with colleagues

  • Experience greater sense of fulfillment working with others and in project

What It Covers

The course covers the following:

  • How to identify stakeholders

  • Engaging stakeholders with differing levels of interest, power and support of your project

  • How to create a structured communications plan to keep your stakeholders engaged and informed

  • Glean and understand stakeholder needs and success criteria

  • Develop deeper and active listening skills to help ascertain what the hidden agenda may be

  • Develop communications versatility to enable you to get your message across effectively to stakeholders with varying communications preferences

  • How to build a relationship founded on trust with your stakeholders

  • How to read, anticipate and engage 'resistant' stakeholders

  • Understand and communicate with different personality styles

  • Effective conflict management and resolution

  • How to sustain high levels of stakeholder engagement

Celebrate SG50 with us by enjoying 1-for-1 training deals, click here for more details http://www.stevenson.com.sg/#!sg50campaign/c9p5

Register HERE to claim your 10% off voucher on top of SG50 1-for-1 deals!

Jul 27 - Jul 28, 2015
[ Mon ] - [ Tue ]
9:00 AM - 5:00 PM SGT
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Voucher of 10% discount (Register by 29 Jun 2015) FULL
Venue Address
TBC Singapore
Stevenson Huréca Pte Ltd