Business Growth: Discovering Your Customer | Peatixtag:peatix.com,2011:12019-11-01T02:25:26+08:00PeatixCommerce.Asia AcademyBusiness Growth: Discovering Your Customertag:peatix.com,2019:event-5880652019-01-09T09:00:00MYT2019-01-09T09:00:00MYTThe rapid proliferation of the Internet throughout the last decade has resulted in the development of the innovation economy where new business models as well as new product innovation are created at a rapid pace. As companies start to embrace this new economy as well as the emergence of the digital consumers, they face unprecedented challenges and opportunities alike some of which they have not been prepared for. In today’s competitive business environment, to be successful, the emphasis is on the people and the market, yet today’s founders continue to focus on the product. The success factor for today’s organization is looking for product-market fit. Products or markets may be unique but the path to finding it is difficult. Discovering your customer has never been more important. This 2-days program takes the participants through the concepts and tools used in understanding their customers today so that they will be able to achieve product market fit.PROGRAMME OUTLINE1. Growth Mindset
Fixed vs. Growth Mindset
Building a Culture of Growth Mindset
2. Developing Your Ideal Customer Profile
Customer Persona
Customer Journey Mapping
3. Business Frameworks
Critical Factors to Building a Robust Business Framework
The Building Blocks for a Business Framework for the Innovation Economy
Business Pricing Models
4. Rapid Experimentation
Understanding the Concept of Rapid Experimentation
Applying Rapid Experimentation and Testing
5. Market Readiness Assessment6. Unique Selling Proposition /Unique Value Proposition
Unique Selling Proposition Vs Unique Value Proposition
Developing Your Unique Value Proposition
7. Product Market Fit
Defining product market fit
Developing Your Product Market Fit
8. Fundamentals of User Experience Design PROGRAMME OUTCOME
Understand and develop the growth mindset
Understand the process of rapid experimentation and build a robust testing process
Prioritise your ideal customer profile and visualise their customer journey
Learn how to identify your product-market fit
Learn how to develop your digital business framework