HKIPI-IDEO Innovation Workshop: An Introduction to Human-Centered Design | Peatixtag:peatix.com,2011:12016-08-20T18:08:07+08:00PeatixEthel OngHKIPI-IDEO Innovation Workshop: An Introduction to Human-Centered Designtag:peatix.com,2016:event-1794182016-08-20T09:00:00HKT2016-08-20T09:00:00HKT*Refundable booking deposit of $100 per seat, the deposit will be returned to you at the end of the workshop.
Purpose:
The goal of this workshop is to introduce you to the Mindsets and Methods of human-centered design through hands-on experience.
What You Will Learn:
An overview of the Mindsets and Methods of human-centered designHands-on practice getting inspiration from real peopleBrainstorming lots of potential solutionsBuilding and testing tangible ideas through rapid prototyping
The Human-centered design consists of three phases.Background:
Human-centered design is a creative approach
to problem solving and the backbone of the human-centered design from
the global innovation and design firm IDEO. It is a process that starts
with the people you are designing for and ends with new solutions that
are tailor made to suit their needs. The Human-centered design is all
about building a deep empathy with the people you are designing for;
generating tons of ideas; building a bunch of prototypes; sharing what
you have made with the people you are designing for; and eventually
putting your innovative new solution out in the world.
IDEO (pronounced “eye-dee-oh”) is an
award-winning global design firm that takes a human-centered,
design-based approach to helping organizations in the public and private
sectors innovate and grow.
https://www.youtube.com/watch?v=GYkb6vfKMI4
Language Medium:
Cantonese (Materials in English)
CPD Hour
8 Hours
Course Leaflet
https://goo.gl/NgbJ79
Workshop size is limited. Course enrolment is made on first-come-first-served basis.
Speakers:
Goldia Kong who is a HKIPI Fellow Member and is
the practitioner of Service Innovation. She has extensive experience in
setting up customer service operations and conducting soft skills
training to both service leaders and front-line members.
She has worked in the service industry for more than 15 years including
airlines, apartments, F&B, shopping malls and retail apparel. One of
her achievements was to set up, develop, lead and train front-line and
managerial staff for several well-known shopping malls in Hong Kong.
Prior to shifting her career to innoative service consultant, Goldia has
been the winner of HKMA Outstanding New Trainer Award and was the internal master trainer for her team to win public awards, e.g. HKMA Outstanding New Trainer Award, Distinguished Salesperson Award, HKRMA-Service and Courtesy Award. She is a Training Specialist in Customer Service & Leadership for operations, a Certified DDI facilitator, a DISC Certified Behavioral Consultant as well as Human Centered Design(HCD) Facilitation Certifiecate Holder.About the Organizer:Hong Kong Innovation and Performance Improvement Association (HKIPI.org)
HKIPI.org is a registered non-profit distributing organization in HK.
The mission of HKIPI is to provide Hong Kong’s professionals with enhanced skills, knowledge and confidence to use the Innovation and Human Performance Improvement approach to boost Business Acumen and achieve Sustainable Business Results.(Spotted an error in this listing? Click on “Contact” at the right side of the page to let us know)