PM Huddle #24 - Customer Success not Centricity | Peatix tag:peatix.com,2011:1 2020-08-06T14:08:35+08:00 Peatix PM Huddle MY PM Huddle #24 - Customer Success not Centricity tag:peatix.com,2020:event-1433361 2020-02-25T19:00:00MYT 2020-02-25T19:00:00MYT Customer centricity is a hot topic for many of today’s organisations. It’s something that finds its way from the boardroom to the rank & file, but despite this, why do teams still find it so hard to innovate?Join Anh as he shares his experience and the things he wish he knew before he started his journey as an innovation professional.About Anh HanAnh is an Innovation Professional who aims to design a better world by exploring the intersection of culture, technology and business.In his current role as a Senior Advisory Consultant, he enables large enterprises to build sustainable cultures of innovation at scale. His work spans all levels of an organization (from CXOs to the frontline) and covers the breadth of innovation capabilities (including strategy, governance, delivery, training and coaching).Trained as a Mechanical Engineer, a certified Project Management Professional (PMP) and now a Design Thinker, Anh has over 11 years professional experience in connecting the dots and making things happen.An advocate of human centred design, Anh's key areas of expertise lie in framing complex problems, conceptualising simple solutions and driving multi disciplined delivery teams to success.This event is FREE but registration is required as the location has limited seating. PM Huddle reserves the right to refuse entry without proof of ticket.Agenda:7.00pm Networking & light refreshments7.30pm Anh Han: Customer Success not Centricity9.00pm Event EndsA big shout out to SEEK Asia who is hosting the venue and also providing the refreshments.Photo credit: Hans-Peter Gauster